Dewi Jackson
A Journey Through Wellness, Hospitality & Education
My professional journey began in hospitality, at Holiday Inn Crowne Plaza Hotel in Jakarta, where I had my very first experience in the hotel industry. It was where I began developing my understanding of service excellence, professionalism, and the importance of creating meaningful experiences for others.
Over more than 25 years, my career has taken me through different areas of hospitality, from hotel operations and fitness to spa management and wellness leadership. Along the way, I discovered an industry that would become much more than a professional career.
” Hospitality shaped my professional foundation. Wellness became my passion.”
A Career Shaped by Hospitality
My years in hospitality gave me the opportunity to work with respected international brands, including Mandarin Oriental Jakarta, Anantara, and Karma Resorts, while also gaining experience in fitness and wellness operations..
As my responsibilities grew, my work expanded into spa and wellness concept development, pre-opening planning, operational management, financial performance, service development, and team leadership. These experiences have given me a practical understanding of what it takes to develop, operate, and sustain a wellness business while maintaining high standards of guest care
Throughout this journey, I have been fortunate to contribute to award-winning wellness experiences and receive professional recognition, including the Best Wellness Coach 2025 award at the Indonesia Wellness Awards.
These experiences have strengthened my belief in the importance of continuous learning, strong leadership, and developing the people behind every wellness experience
Finding My Passion in Wellness
Although my professional background has always been rooted in hospitality, my heart gradually found its place in the wellness industry.
What began as a professional responsibility developed into a deeper interest in understanding the human body, wellbeing, and the ways wellness practices can support everyday life.
This curiosity continues to motivate me to learn and improve my skills. Alongside my management experience, I have pursued professional education and certifications in spa and body therapies, facial treatments, fitness, yoga, and Face Yoga.
For me, continuing education is an important part of being a wellness professional. There is always something new to discover, a skill to refine, or a different perspective to understand.
From Learning to Sharing
As I continued to grow professionally, I discovered that one of the most meaningful parts of my journey was sharing what I had learned.
Training therapists, mentoring hospitality teams, supporting emerging wellness professionals, and speaking with communities have given me opportunities to turn years of practical experience into knowledge that others can use.
I believe that the knowledge and opportunities I have gained throughout my career come with a responsibility to give something back.
“Sharing my experience is my way of giving back to the wellness community that I love.”
Today, as a Wellness Educator, Trainer, and Advisor, I continue to support hospitality businesses, wellness professionals, educational institutions, and communities through education, professional development, and wellness advisory.
Continuing the Journey with DewFab
Wellness with DewFab brings together the different parts of my professional journey: hospitality leadership, practical wellness expertise, continuous learning, and the desire to share knowledge
Through professional training, advisory services, workshops, yoga, and Face Yoga, I hope to make wellness knowledge more accessible, practical, and meaningful for both professionals and individuals.
My journey continues to evolve, and so does my commitment to learning, growing, and contributing to the industry and community that have become such an important part of my life.
Let’s Connect
Whether you’re developing a spa or wellness concept, preparing your team for opening, strengthening service standards, or exploring wellness education and collaboration, I’d be happy to connect.
Let’s explore how we can work together to create meaningful wellness experiences.
Explore my wellness education, training, and wellbeing activities on Instagram, or connect with me professionally on LinkedIn.